Smile 9

Redwood cIty PD California
Winer of the small force award
First force to use live video chat. People can talk directly with us on the web in person. http://www.redwoodcity.org/police/
Shown video of the area 19 sq miles
94 officers. Maintain close collaborative relationships with community.
Using a full range of social media tools created a group of agencies in the area. 50 agencies including fire etc.
Run a range of town hall meetings tweeted and creating virtual town hall meetings. Team monitoring social media sites. Sending public safety messages etc to communities.
Created Christmas video.
Using data mining for info re redwood City.
Using it for crime prevention
Created video chat facility for non emergency calls. Reducing the number of calls they have to send people to. A customer service tool to the community. People go onto the web site and interact from home school or work. Can interact with officers.
Very enthusiastic scheme for a small force.